We want you to be over the moon with happiness with the items you order online.

Folkreligion will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in the order. To be eligible for a return, your item must be unused and in the same condition that you received it.

1. How do I return an item?

All online returns need to be sent to the below address, we recommend sending your Return back via a trackable method:

Folkreligion / Patagonland LLC
1840 CORAL WAY 102
ZIP 33145

a.- We do not offer returns on items purchased during a sale or purchased with a promotional code.

b.- All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

2. How will I be refunded?

Once received and processed, your refund will be credited to your original method of payment minus original shipping charges and duties if any paid..

3. Can I return a purchase ordered during a sale or purchased with a promotional code?

We do not offer returns on items purchased during a sale or purchased with a promotional code.

4. Can I exchange an item?

Of course! Please email us to indicate if you would like an exchange or a refund. Please ensure you include the details of the item you would like to exchange for, including the style name, colour and size.

5. What if my Item is faulty?

If you have received a faulty item please email us (with a photo of the fault) at We will replace the item if the stock is available or refund you upon return. We also have a 30 days warranty period on all of our pieces, please note this excludes regular wear and tear.

6. What if I have received an incorrect item?

If you have received an item you did not order, please email us at so we can resolve this for you.

7. Do I Have to Pay for Shipping My Return?

Customers will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via trackable method for peace of mind.

8. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.